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Our Capabilities

A leading insurance agency operating across Australia and New Zealand, NM Insurance aligns our expertise with your aspirations to offer trusted security and great experience.

A leading insurance agency operating across Australia and New Zealand

NM Insurance encompasses a stable of specialist insurance brands with a focus on marine, motorcycling, caravanning and cargo. Backed by Zurich Australian Insurance Ltd and QBE Insurance (Australia) Ltd, we offer trusted security and pride ourselves on the strength of our industry partnerships. We align our expertise with your aspirations and always aim to go above and beyond to deliver great customer experiences and support, in addition to proactively exceeding our regulatory obligations.

Security you can trust

NM Insurance holds full binding and claims payment authority with Zurich Australian Insurance Ltd across Australia and New Zealand, and QBE Insurance (Australia) Ltd in Australia. This allows NM Insurance to dynamically develop and deliver a range of trusted insurance products and services to market, across both retail, and broker and advisor distribution channels. NM Insurance holds an Australian financial services licence, is a New Zealand registered Financial Service Provider and strictly adheres to all regulatory requirements.

Support at scale

NM Insurance encompasses a team of over 70 insurance experts and specialists, across a network of offices in Australia and New Zealand. Dynamic and helpful, our staff control full cycle insurance operations, including transactional customer service, underwriting, and claims.

Trusted partner

Thousands of professional insurance advisers and brokers choose to work with NM Insurance. Our broker and advisor relationships are true partnerships, built on years of trust in our products and expert team. These partners trust the breadth of NM Insurance’s products and claims support to recommend our products and services to their clients. NM Insurance also partners with trusted local and international brands in motorcycles, caravans and marine to deliver market-leading insurance products and services. Our servicing roles include partner development, sales, repair and claims support.

Backed by Zurich

All our NM Insurance brands (except for Proteus Marine Insurance in Australia) are backed by Zurich Australian Insurance Ltd. Zurich is a leading multi-line insurer that serves its customers in global and local markets. With about 55,000 employees, they provide a wide range of insurance products and services in more than 215 countries and territories.

Backed by QBE Insurance

Proteus Marine Insurance in Australia is backed by QBE Insurance (Australia) Ltd. Part of the QBE Insurance Group, QBE Australia is headquartered in Sydney and has offices across all states and territories. Their purpose is to give people the confidence to achieve their ambitions.

Advocacy and support

NM Insurance has always been a passionate supporter and advocate for the industries we work with and supply to. From partnering with peak bodies, to representation on various industry boards and working committees, to thought leadership presentations at conferences, we are committed to supporting the industries and communities that support us.

Our knowledge powers your passion.

We’re committed to high standards of conduct and service

Our insurer partners subscribe to and we comply with the Australian General Insurance Code of Practice, and New Zealand Fair Insurance Code. These Codes commit subscribers to high standards of conduct and service including in relation to the way they: sell insurance; investigate and handle claims; respond to complaints; and deal with people who are vulnerable or experiencing financial hardship.

Passionate
insurance experts

We align our insurance expertise with your aspirations to offer great experience and trusted security.

$

377

M

Over $377M in claims paid

9

Insurance Brands

70

+

Staff across Australia
& New Zealand

1000

+

claims support partners

Related Information

Securing the journey together.