QUICK CONTACT

Get in touch

Sem fringilla ut morbi tincidunt augue interdum velit. Consequat interdum varius sit amet mattis vulputate enim nulla aliquet. Sed risus pretium quam vulputate dignissim suspendisse in.

Our pricing promise review

We are paying refunds to certain customers

Pricing Promise Refunds

We recently completed a review of our Pricing Promise.

The review identified discrepancies between information provided to some customers and the way their insurance premium was calculated. We’re sorry this occurred and refunds are being provided to affected customers.

We have contacted impacted customers by email, letter or SMS. Your communication will include a Refund ID, which will help direct you to the correct information about your refund.

Find your refund

Check the first letter of your Refund ID and select the relevant option below.

My Refund ID starts with A or B

For example: A-PRI-000000-00000

Your refund relates to AIG Australia Limited (AIG).

My Refund ID starts with Z or Y

For example: Z-PRI-000000-00000 or Y-PRI-000000-00000

Your refund relates to Zurich Australian Insurance Limited (Zurich).

Need help with your refund?

If you have any questions or would like to speak with us, please contact our Refund Team.

T: 1300 019 929
E: refunds@nminsurance.com.au

Securing the journey together.